Twilio - Frontline
This is the public Twilio REST API
COMMUNITYAPI KEY0 INSTALLS
OpenAPI Specificationv3.0
{
"openapi": "3.0.1",
"servers": [
{
"url": "https://frontline-api.twilio.com"
}
],
"info": {
"contact": {
"email": "support@twilio.com",
"name": "Twilio Support",
"url": "https://support.twilio.com"
},
"description": "This is the public Twilio REST API.",
"license": {
"name": "Apache 2.0",
"url": "https://www.apache.org/licenses/LICENSE-2.0.html"
},
"termsOfService": "https://www.twilio.com/legal/tos",
"title": "Twilio - Frontline",
"version": "1.42.0",
"x-apisguru-categories": [
"telecom",
"messaging"
],
"x-logo": {
"url": "https://api.apis.guru/v2/cache/logo/https_static1.twilio.com_marketing_bundles_marketing_img_logos_wordmark-red.svg"
},
"x-origin": [
{
"format": "openapi",
"url": "https://raw.githubusercontent.com/twilio/twilio-oai/main/spec/json/twilio_frontline_v1.json",
"version": "3.0"
}
],
"x-providerName": "twilio.com",
"x-serviceName": "twilio_frontline_v1"
},
"paths": {
"/v1/Users/{Sid}": {
"description": "A User resource represents a frontline user.",
"get": {
"description": "Fetch a frontline user",
"operationId": "FetchUser",
"parameters": [
{
"description": "The SID of the User resource to fetch. This value can be either the `sid` or the `identity` of the User resource to fetch.",
"in": "path",
"name": "Sid",
"required": true,
"schema": {
"type": "string"
}
}
],
"responses": {
"200": {
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/frontline.v1.user"
}
}
},
"description": "OK"
}
},
"security": [
{
"accountSid_authToken": []
}
],
"x-maturity": [
"Beta"
]
},
"post": {
"description": "Update an existing frontline user",
"operationId": "UpdateUser",
"parameters": [
{
"description": "The SID of the User resource to update. This value can be either the `sid` or the `identity` of the User resource to update.",
"in": "path",
"name": "Sid",
"required": true,
"schema": {
"type": "string"
}
}
],
"requestBody": {
"content": {
"application/x-www-form-urlencoded": {
"schema": {
"properties": {
"Avatar": {
"description": "The avatar URL which will be shown in Frontline application.",
"type": "string"
},
"FriendlyName": {
"description": "The string that you assigned to describe the User.",
"type": "string"
},
"IsAvailable": {
"description": "Whether the User is available for new conversations. Set to `false` to prevent User from receiving new inbound conversations if you are using [Pool Routing](https://www.twilio.com/docs/frontline/handle-incoming-conversations#3-pool-routing).",
"type": "boolean"
},
"State": {
"$ref": "#/components/schemas/user_enum_state_type",
"description": "Current state of this user. Can be either `active` or `deactivated`.",
"type": "string"
}
},
"title": "UpdateUserRequest",
"type": "object"
}
}
}
},
"responses": {
"200": {
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/frontline.v1.user"
}
}
},
"description": "OK"
}
},
"security": [
{
"accountSid_authToken": []
}
],
"x-maturity": [
"Beta"
]
},
"servers": [
{
"url": "https://frontline-api.twilio.com"
}
],
"x-twilio": {
"defaultOutputProperties": [
"sid",
"identity"
],
"pathType": "instance"
}
}
},
"components": {
"schemas": {
"frontline.v1.user": {
"properties": {
"avatar": {
"description": "The avatar URL which will be shown in Frontline application.",
"nullable": true,
"type": "string"
},
"friendly_name": {
"description": "The string that you assigned to describe the User.",
"nullable": true,
"type": "string"
},
"identity": {
"description": "The application-defined string that uniquely identifies the resource's User. This value is often a username or an email address, and is case-sensitive.",
"nullable": true,
"type": "string"
},
"is_available": {
"description": "Whether the User is available for new conversations. Defaults to `false` for new users.",
"nullable": true,
"type": "boolean"
},
"sid": {
"description": "The unique string that we created to identify the User resource.",
"maxLength": 34,
"minLength": 34,
"nullable": true,
"pattern": "^US[0-9a-fA-F]{32}$",
"type": "string"
},
"state": {
"$ref": "#/components/schemas/user_enum_state_type",
"description": "Current state of this user. Can be either `active` or `deactivated` and defaults to `active`",
"nullable": true,
"type": "string"
},
"url": {
"description": "An absolute API resource URL for this user.",
"format": "uri",
"nullable": true,
"type": "string"
}
},
"type": "object"
},
"user_enum_state_type": {
"enum": [
"active",
"deactivated"
],
"type": "string"
}
},
"securitySchemes": {
"accountSid_authToken": {
"scheme": "basic",
"type": "http"
}
}
},
"x-maturity": [
{
"description": "PLEASE NOTE that this is a Beta product that is subject to change. Use it with caution.",
"name": "Beta"
}
]
}